General Questions
1. How often are seller/server training courses offered and where are they held?

 

If you have a problem with an internet or video course, please contact the school, the customer service number is usually listed on the opening page of the website. TABC does not have access to their computer servers and cannot solve any computer problems with the course.

2. How do I find out if I am certified?

You can verify the certification status at the TABC website at the Certificate Inquiry screen located at Certificate Inquiry
You will need your social security number and birthday.

3. I lost my seller training certification card. How can I obtain another copy?

You can print proof of certification that will contain the issue date, expiration date, certificate number, status, name, and date of birth for an individual from the  TABC website at Certificate Inquiry

4. Are there additional requirements to becoming certified?

Can I be certified if I have had a DWI or other felony conviction? Can I become certified if I am under 18?

5. How long is seller training certification valid?

The Seller Training certification is valid for two years from the date it is issued.

6. If I have been through the seller training once, do I have to go again every two years?

To maintain certification you must attend the full seller training course every two years.

7. What are the consequences to a seller/server if they serve or sell alcohol to a minor?

An offense under this section is a Class A misdemeanor, punishable by a fine of not more than $4,000, by confinement in jail for up to one year, or by both.
11. What are the consequences to the minor if alcohol is served or sold to them?

The purchase, attempt to purchase, possession or consumption of alcohol by a minor is a Class C misdemeanor, punishable by a fine of not more than $500, alcohol awareness course, community service, and driver's license suspension.

Retailer Questions

1. As an employer, what are the advantages of requiring all of my employees to be seller trained?

The laws concerning the sale and service to minors and intoxicated customers are covered in the training, as well as techniques for intervention to ensure that sales are not made to minors or intoxicated customers.
Additionally, TABC will not take administrative action against a license/permit when an employee sells or serves an alcoholic beverage to a minor or intoxicated customer, as long as:
• The person selling is not the owner or an officer of the company;
• The person selling holds a current seller-server training certificate from a TABC approved school;
• All employees engaged in the sale, service, or delivery of alcoholic beverages, as well as their immediate managers, are certified within 30 days of their hire date;
• The employer has written policies for responsible alcohol service and ensures that each employee has read and understands these policies;
• The employer does not directly or indirectly encourage the employee to violate the law; and
• There are not three or more of these types of violations in a twelve month period.
This relief is commonly referred to as "safe harbor." If an illegal sale is made, the seller/server will probably be arrested, but the retailer's permit/license will have protection from administrative action by the TABC.

2. As a retailer, which of my employees must be certified in order to comply with the seller/server requirements?

The definition of an employee is "one who sells, serves, dispenses, or delivers alcoholic beverages under the authority of a license or permit, including persons who immediately manage, direct, supervise, or control the sale or service of alcoholic beverages."

3. How do I find out if an employee or prospective employee is certified?

You can verify the certification status of any employee at Certificate Inquiry You will need the employee's social security number and birthday.

4. What are the consequences to a retailer if alcohol is served or sold to an intoxicated person?

The retailer could have their license/permit to sell alcoholic beverages suspended for up 60 days, or even canceled. If there is evidence that the illegal sale was made to someone involved in a fatal accident, TABC will move for cancellation of the license/permit.
5. What are the consequences to a retailer if alcohol is served or sold to a minor, or if a minor is caught possessing or consuming alcohol on the premises?

The retailer could have their license/permit to sell alcoholic beverages suspended for up 90 days, or even canceled. For a second offense, their license/permit may be suspended for up to six months or canceled. For the third offense within a period of 36 consecutive months, their license/permit may be suspended for up to 12 months or canceled.